Q-Ray Frequently Asked Questions - FAQ's

Do you have a question or comment about Q-Ray Ionized Bracelets?
Feel free to email it to us at support@qbracelets.com

Frequently asked questions
How long will it take for my bracelet to arrive?
What's your return policy?
What are my payment options?
What size should I order?
Who shouldn't wear Q-Ray Ionized Bracelets?
When should I take off my Q-Ray Ionized Bracelet?
Are there any other suggestions or cautions?
What do I do if I think I have the wrong size?
How do I wear the Q-Ray Bracelet?


How long will it take for my bracelet to arrive?
We ship most orders the same day we receive the order. Most customers receive their items within 3 business days.

Please note: X-Small Q-Ray Bracelets may take up to 5 business days to deliver, as we have to special order them.

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What's your return policy?

Q-Ray Bracelets can not be returned after the factory seal has been broken.This policy has been adopted because all QRay bracelets have been factory sealed for maximum performance and appearance and cannot be resold upon return.

Take extra care in measuring your wrist. You must order the correct size as we do not accept returns if the factory seal has been broken. 6/04/2003

The following applies if the factory seal is not broken:

You may return the Q-Ray bracelet within 10 days of receiving the bracelet from us. Shipping and handling will not be refunded.

For size exchanges the bracelets must be returned within 10 business days. Shipping and handling fee's of $9.95 will not be refunded. If we are out of stock and unable to order more, you can be given a refund less the shipping and handling fee's.

If you have any questions regarding your order, please feel free to contact us.

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What are my payment options?
We take orders by phone, fax or online. We accept Visa, MasterCard and checks.

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How does the bracelet work?
We don't really know.

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What size should I order?
QRay makes bracelets in 4 sizes: X-Small, Small, Medium, and Large. See individual product pages for more information. We've included a size chart below for your convenience.